Chateau Tongariro Hotel - Mount Ruapehu

ex. Bayview Chateau Tongariro

Whakapapa Village, Mt Ruapehu, State Highway 48, Mount Ruapehu, New Zealand, 4691  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Chateau Tongariro Hotel - Mount Ruapehu

Wi-Fi

Parking

Handicap parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Restaurant buffet

Coffee shop

Lobby bar

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Overview

Chateau Tongariro is a 4-star hotel offering snow skiing, billiards and bocce for active rest and a sauna and a Jacuzzi for relaxation. Behind the classical facade of Chateau Tongariro Hotel lies modern-style interior.

The hotel is superbly situated in a business area, close to lakes and a national park. The property is 28 km away from the Ohakune, within a 25-minute drive.

Chateau Tongariro Hotel offers a spectacular view to its guests.

The venue is notable for the great location within a 70-minute drive to Taupo airport.

Rooms

The rooms in Chateau Tongariro Hotel come with satellite TV, a minibar, central heating, an in-room safe and a fireplace. The rooms look on to the park. They feature bathrooms with a shower, free toiletries and a spa bathtub.

Eat & Drink

Breakfast is offered in the restaurant every morning.

A continental breakfast is served at the price of NZD 22 per person per night.  The hotel offers a buffet breakfast at the price of NZD 25 per person per night. 

Services

Business facilities include computer equipment, conference equipment and a photocopier to suit the needs of business travelers.

Relax

Cribs, a playground and a game room for children are provided at Chateau Tongariro Hotel. The hotel offers a gym and a fitness center to ensure guests keep fit.

Internet

High-speed internet access is available in the hotel rooms for additional charge.

Guest Parking

Free public parking is possible on site.

Number of floors:   5.  Number of rooms:   106.

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Facilities

General

  • Wi-Fi
  • Paid parking
  • Handicap parking
  • Late check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Coffee shop
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Ski storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Skiing
  • Hiking
  • Bocce
  • Golf course
  • Billiards/ Pool tables
  • Fitness center
  • Table tennis

Services

  • City shuttle service
  • 24-hour room service
  • Bell staff/Porter
  • Laundry
  • Wedding services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Lobby bar
  • Catering service

Meeting facilities

  • Business center
  • Conference room
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/ Child services
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Jacuzzi
  • Sauna
  • Garden area

Room facilities

  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Sitting area
  • Rollaway beds
  • Ironing facilities
  • Dining table

Bathroom

  • Private bathroom
  • Room toiletries
  • Hair dryer

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio

Policies

Check-in

  • from  3 pm

Check-out

  • until  10 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of NZD 25 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Chateau Tongariro Hotel - Mount Ruapehu Mount Ruapehu location
Show big map »

Hotel Address:

Whakapapa Village, Mt Ruapehu, State Highway 48, Mount Ruapehu, New Zealand, 4691

Get directions
City Center
  • Mount Ruapehu
    6.0 mi
Airports
  • Taupo (TUO)
    43.3 mi
  • Wanganui (WAG)
    59.4 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  10 am
  • Number of floors:
    5
  • Number of rooms:
    106

Hotel Awards

New ZealandHOTEL AWARDSRecommendedMount RuapehuChateau Tongariro

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in New Zealand

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Rooms and availability

Chateau Tongariro photos Room
Run Of House Room Assigned On Arrival
Bed type: Bed assigned on arrival or King-size bed
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  • Shower
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Run of House Room

Room facilities
    Chateau Tongariro photos Room
    Suite
    Bed type: 1 Super King-size bed or Double bed
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    • Shower
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    McLaren Suite

    Room facilities
      Family Room
      Bed type: Double bed
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      — Less information+ More information

      Family Room

      Room facilities
        Chateau Tongariro photos Room
        Executive Suite
        Bed type: 1 Super King-size bed or Double bed
        Check Prices
        • Shower
        — Less information+ More information

        Executive Spa Suite

        Room facilities
          Chateau Tongariro photos Room
          Heritage Room
          Bed type: King-size bed or Double bed
          Check Prices
          — Less information+ More information

          Heritage King Split Room

          Room facilities

            How to reach hotel

            hotel Chateau Tongariro Hotel - Mount Ruapehu Mount Ruapehu location
            Show big map »

            Hotel Address:

            Whakapapa Village, Mt Ruapehu, State Highway 48, Mount Ruapehu, New Zealand, 4691

            Get directions
            City Center
            • Mount Ruapehu
              6.0 mi
            Airports
            • Taupo (TUO)
              43.3 mi
            • Wanganui (WAG)
              59.4 mi
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  10 am
            • Number of floors:
              5
            • Number of rooms:
              106

            Hotel Awards

            New ZealandHOTEL AWARDSRecommendedMount RuapehuChateau Tongariro

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in New Zealand

            Use Badge

            Chateau Tongariro Location

            Legend
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            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Popular areas

            • City Center - 5.9 mi

            Local attractions

            • Mount Ruapehu - 9.5 mi
              Tongariro National ParkNew Zealand
            • Whakapapa Ski Resort - 11.2 mi
              Ohakune Mountain Rd, Whakapapa Village
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  10 am
            • Number of floors:
              5
            • Number of rooms:
              106

            Hotel Awards

            New ZealandHOTEL AWARDSRecommendedMount RuapehuChateau Tongariro

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in New Zealand

            Use Badge

            Chateau Tongariro Reviews

            Guest reviews are submitted by our customers after their stay at Chateau Tongariro

            Average guest rating

            8.0out of 10
            Fabulous
            Based on 125 reviews

            Guest reviews

            • Family with children
              7.4

              I just love the old-time grandeur of the place and no matter what the weather it's a lovely place to relax and enjoy the sauna/pool, snooker, movies, table-tennis, or just sit in the lounge by the fire and read, have a high-tea, play cards or sip wine!

              For the money, I think more attention could be paid to cleaning.

            • Older travelers
              7.8

              I upgraded my room to Executive Spa Suite so have commented on that room. The lounge with fireplace was most relaxing to just sit and enjoy on such a cold day. The service was very good with provision of food and drinks on order. The dinner at the restaurant was excellent and once again service was really good!

            • Older travelers
              5.8

              The hotel has nice old world ambience with graceful public areas and friendly staff.

              The rooms are pretty tired now and well overdue for major refurbishment. The bathrooms are very dated.

            • Older travelers
              8.2

              The quality of the building interior and the environment it is in

            • Older travelers
              9.6

              It was so relaxing. Reading in the library, sitting in the lounge in the afternoon with a quite drink in front of the fire. Cruising up to the Bruce. Viewing the surrounding mountains. It was great.

              ALl the above. The sfaff where great and friendly. We enjoyed the video on the History of the hotel, espeacially as I work for Fletchers who built it in 1929.

            • Single
              8.8

              Absolutely extraordinary location, with gorgeous landscapes nearby. The restaurant serves very good food.

              Staff at the reception know little about the area. Expensive internet use.

            • Group of friends
              8.8

              The staff were excellent. very polite, unobtrusive. helpful. the setting beautiful even when we could not see the mountains. To be able to curl up on the couch and read was a treat.

            • Couple
              6.2

              It was great to feel the heritage of the hotel including the quaintness of design. The central lounge is extraordinary and the bed was very comfortable.

              Everything appeared threadbare. They said they were renovating, room-by- room, but there weren't many people staying there and we were in a decidedly aged room with a noisy refrigerator a bathroom with an odd smell. In addition, one would expect staff at a hotel with this pedigree to behave more enthusiastically. The waitress at the Pihanga cafe was great.

            • Older travelers
              9.2

              The large size of the rooms, and the grandeur of the scenery. The meals whilst expensive were delicious and the dining service exemplary.

              The swimming pool is a bit of an overstatement, but it is good fo lounging in after a hard days walk.

            • Older travelers
              7.4

              Location, location, location. The outdoor activities were the highlight of the stay. (Including the meals at the pub across the road....

              Tired old building - fantastic bones but not cared for now. No provision for a reasonably priced wvening meal.

            • Older travelers
              10.0

              Location, location, location. Evening meals. Resident's lounge superb, wood fires, views from windows. Felt like Hercule Poirot would appear at any minute.

              No safe in room - really surprising for a hotel of such quality.

            • Older travelers
              7.8

              Food & service at hotel restaurant was excellent, perfect for a special occasion

              Fridge a bit noisy in the room but nothing to complain about.

            • Older travelers
              8.2

              Location

              Restaurant prices rather expensive. Not much detail of hotel services.

            • Older travelers
              7.0

              Walks scenery and nature trails

            • Older travelers
              10.0

              access to walking in mountains/elegant/great dining

            How to reach hotel

            hotel Chateau Tongariro Hotel - Mount Ruapehu Mount Ruapehu location
            Show big map »

            Hotel Address:

            Whakapapa Village, Mt Ruapehu, State Highway 48, Mount Ruapehu, New Zealand, 4691

            Get directions
            City Center
            • Mount Ruapehu
              6.0 mi
            Airports
            • Taupo (TUO)
              43.3 mi
            • Wanganui (WAG)
              59.4 mi
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  10 am
            • Number of floors:
              5
            • Number of rooms:
              106

            Hotel Awards

            New ZealandHOTEL AWARDSRecommendedMount RuapehuChateau Tongariro

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in New Zealand

            Use Badge